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FAQ: My uBid account

1). How do I change my password?

Please log into, go to profile and click change password tab. You will then be able to type your new password in the “Password Window”

2). What do I do if I forget my password?

If you forget your username and password, an email will be sent to you with this information.

Unfortunately, no. Your user name cannot be changed. When registering, please be careful not to select a user name that could cause offence or abuses the rights of third parties. If you notice such a user name, please contact our customer service.  If your user name is found, or reported to be offensive your account may be deactivated and all bidz may be forfeited.

3). How to Get Free 5 Bids from our Facebook fans page

Step 1) Go to our Facebook fans page and press "LIKE" with your facebook account.

Step 2) Visit our website, and Use "Login with facebook" with your facebook account. 

(Check the Screen Shot on Top )

Step 3) You will get the 3 Free Bids (Sign Up) & 5 Free Bids (Facebook LIKE)* You may try to logout and login again with Facebook on after LIKE our Fans Page



* Terms & conditions applied

* Please note that all users that are registered with false information entry or double accounts  will be blocked and deleted without any prior notice and bids made throught these accounts will be considered void.

** If it turns out that an auction is won with a multiple fraud account the auction will be re-listed as soon as our support team clears the issue.